Property Name:

Arrowwood Resort & Conference Center

Property Address:

2100 Arrowwood Lane NW

City:

Alexandria

State/Province:

MN

Region:

N/A

Country:

USA

Postal Code:

56308

Phone Country Code:

011

Phone Area Code:

320

Phone Number:

762-1124

Fax Country Code:

011

Fax Area Code:

320

Fax Number:

762-0133

Hotel Website (URL Address):

www.arrowwoodresort.com

Property sales general email address:

resort@arrowwoodresort.com

Is hotel Full or Limited Service? (F or L):

F

Which of the following market tiers classifies the hotel (US hotels, use Smith Travel Research market tiers- L=Luxury, U=Upscale, M=Moderate, E=Economy? ):

U

Total number of rooms/suites:

216

Name of the hotel's management company:

Regency Hotel Management

Property location (Select One Only - D=Downtown, A=Airport, S=Suburb, R=Rural, T=Resort):

T

Please provide a brief property overview:

Arrowwood Resort is a 250-acre playground on the shores of beautiful Lake Darling.  The facilities include:  new luxury 3 and 4 bedroom townhomes; 18 luxurious suites and 182 guestrooms, each with refrigerator and microwave; 38,000 square-foot indoor tropical waterpark, “The Big Splash”; scenic 18-hole Atikwa Golf Course; indoor and outdoor tennis facilities; indoor/outdoor pools, sundeck, whirlpool and fitness center; full-service marina and riding stables; Camp Arrowwood provides supervised activities for children ages 5-12; snowmobiling, cross-country skiing, ice skating, and sleigh rides; Lake Café features full-service menu with spectacular lake views; Boardwalk Deck Bar and Grill offers seasonal lakeside food and refreshments; Rafter’s Lounge for cocktails and big screen TV.  Meeting/Banquets:  Meeting and conference facilities for 700 people and 14,400 square-foot exhibit center.  Newly opened Darling Reflections Day Spa.  Stay with us once and we know you will want to come back again and again.

SERVICES AND AMENITIES

List the facilities/services available on property:

• Restaurant
• Cocktail lounge/bar
• Breakfast served in restaurant
• Lunch served in restaurant
• Dinner served in restaurant
• Room service
• Room service hours:  0600 to 1400; 1700 to 2100
• Gift shop/newsstand
• Automated teller machines
• Limited on-site fitness center
• Cardio equipment
• Equipment replaced in 1997
• Fitness center hours:  0600 to 2300
• Extensive off-site fitness center
• Open 24 hours
• Recreation court
• Concierge services
• Indoor pool
• Outdoor pool
• Whirlpool
• Video rentals
• On-site parking
• Valet parking
• Storage facilities, no fee
• Safety deposit box at the front desk
• Laundry/dry cleaning services
• Self-service laundry
• Self-service laundry hours:  24

List the amenities available in standard guest rooms:

• Iron/ironing board
• Hairdryer
• Alarm clock
• TV cable/satellite
• In-room movies
• Mini refrigerator
• Microwave
• Coffee/tea maker
• Work desk
• Complimentary newspaper
• Bathrobe
• Air conditioning
• Heating/cooling system, self-controlled
• Private bath

SAFETY AND SECURITY

List facilities for the Physically Challenged:

• Facilities/public areas are accessible by physically challenged/disabled/handicapped people.
• 7 rooms for the physically challenged/handicapped
• Handicap parking

Airport City Code for Metro Area:

MSP

AREA AIRPORT INFORMATION OF NEAREST MAJOR AIRPORT: (AIRPORT #1)

3-Letter Airport Code:

MSP

Direction from Airport to Hotel (N, S, E, W, NW, NE, SW, SE):

NW

Distance from Airport to Hotel:

180 miles

Complimentary Shuttle:

No

Estimated Taxi Charge (one-way):

$200

Other public transportation available to and from airport:

No

Type of public transportation provided to/from airport (R=Rail, M=Metro, B=Bus, or NA):

NA

Driving Directions:

I-494 West to I-94 West.  Follow I-94 to the Alexandria exit, #103.  Take a right onto Highway 29 North.  Follow 29 North through downtown Alexandria.  Turn left onto County Road 82; follow for 0.7 miles.  Turn right at the stoplight onto County Road 22 (between Magellan gas tanks).  Stay on Highway 22 for 2.3 miles.  Turn right onto County Road 104.  Arrowwood Lane is 0.4 miles.

AREA AIRPORT INFORMATION OF NEAREST MAJOR AIRPORT: (AIRPORT #2)

3-Letter Airport Code:

NA

Direction from Airport to Hotel (N, S, E, W, NW, NE, SW, SE):

NA

Distance from Airport to Hotel:

NA

Complimentary Shuttle:

NA

Estimated Taxi Charge (one-way):

NA

Other public transportation available to and from airport:

NA

Type of public transportation provided to/from airport (R=Rail, M=Metro, B=Bus, or NA):

NA

Driving Directions:

NA

PUBLIC TRANSPORTATION INFORMATION

Name of nearest train station:

NA

Distance to nearest train station to hotel:

NA

Name of nearest metro, bus, or subway station/stop:

NA

Distance to nearest metro, bus, or subway station/stop:

NA

LOCAL SHUTTLE SERVICE INFORMATION

Complimentary transportation in local area:

Yes

If Yes, what is the distance/radius covered by complimentary shuttle service:

5 miles

CAR RENTAL INFORMATION

On-site car rental available at property:

No

Name of car rental company/companies:

Hertz

COMMUNICATION AND TECHNOLOGY

List Standard Guest Amenities:

• Voicemail
• Telephone jack adapter for International guests
• Electrical adapters for International guests
• Power converters for International guests

DATA CONNECTIONS IN GUESTROOM

Analog dial-up dataport:

Yes

Internet browser on TV:

No

High Speed Ethernet Internet access (other than wireless and other than Internet on TV):

Yes

Wireless High Speed Internet connection

No

In-room computer:

No

DATA CONNECTIONS IN BUSINESS CENTER

Analog dial-up dataport:

No

High Speed Ethernet Internet access for laptop:

No

Wireless High Speed Internet connection:

No

Computer:

No

DATA CONNECTIONS IN PUBLIC AREAS

Analog dial up dataport:

No

High Speed Ethernet Internet access for laptop:

No

Wireless High Speed Internet connection:

Yes

Kiosk or computer:

Yes

Individual folios available via e-mail or web:

No

Hotel folio breakdown available to credit card company:

No

GROUP/MEETING SALES CONTACT

Name of Group Sales Contact on Property:

Amy Parod

Title of Group Sales Contact on Property :

Director of Sales

Phone Country Code:

011

Phone Area Code:

763

Phone Number:

559-6272

Fax Number:

559-7516

Email address for Group Sales Contact on Property:

aparod@arrowwoodresort.com

Web address (URL) for viewing hotel meeting facilities and information:

www.arrowwoodresort.com

GROUP/MEETING SPACE INFORMATION

Unit of measure for size related questions in this module  o Square feet (SF)  o Square Meters (SM):

SF

Size of hotel's total meeting space:

28,000

Total number of meeting rooms:

15

Size of hotel's largest ballroom or meeting room:

5,000

Height of ceiling in hotel's largest ballroom or meeting room (0 if not applicable):

15

Lowest height of ceiling in hotel's meeting rooms:

11

Highest height of ceiling in hotel's meeting rooms:

15

Does hotel have a permanent boardroom set up?

Yes

How many people does the permanent boardroom accommodate (0 if not applicable):

15-20

Does hotel have dedicated exhibit space?

Yes

What is the size of the exhibit space?

14,000

Distance to the area convention center (0 if not applicable):

On site

What is the Convention Center Name:

Arrowwood Convention Center

What is the tax percentage on Food & Beverage charges (0 if not applicable):

6.5%

What is the banquet service charge percent (0 if not applicable):

18%

Are the banquet service charges taxed?

Yes

Does hotel offer in-house audio visual services?

Yes

How many meeting rooms contain high speed internet access?

All Rooms

How many meeting rooms contain wireless high speed internet access?

All Rooms

How many meeting rooms contain video conferencing?

None